Effective Date: May 2026
Mom’s House of Toledo (“Mom’s House,” “we,” “us,” or “our”) respects the privacy of every visitor, donor, volunteer, and supporter who interacts with us through momhousetoledo.org. This policy explains what information we collect, how we use it, how you can review or correct it, how to opt out of having it shared, and the measures we take to keep it secure.
Information We Collect
Mom’s House does not collect or store financial information directly on momhousetoledo.org. Personal information is collected only when you choose to provide it through one of the following:
- Donations are processed through PayPal. When you choose to donate, you are directed to PayPal’s secure platform, which collects and processes your payment information under PayPal’s Privacy Statement. Mom’s House does not see or store your credit card or bank account details.
- Newsletter sign-ups submitted through the form on our website are collected and stored by Constant Contact, our email marketing provider. Information you provide (typically your name and email address) is handled under Constant Contact’s Privacy Notice.
- Contact form submissions allow you to send us a message through the website. We collect the name, email address, and any details you choose to share so we can respond to your inquiry. Submissions are routed directly to internal Mom’s House email accounts and are not stored by a third-party form provider.
- Volunteer and program applications submitted through our website may include your name, contact information, availability, background, and other details relevant to the role or program you’re applying for. Submissions are routed directly to internal Mom’s House email accounts and are used solely to evaluate and coordinate your participation with Mom’s House.
- Direct correspondence sent to our staff via email is retained only as needed to respond and stay in touch about our mission.
Website Analytics
We use Google Analytics to understand general website traffic patterns, such as which pages are visited most often and the approximate region visitors are coming from. Google Analytics collects this information in aggregate and does not personally identify individual visitors to Mom’s House. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on or by adjusting your browser privacy settings.
How We Use Your Information
Information you share with us is used solely to:
- Communicate with you about Mom’s House programs, events, and updates
- Acknowledge donations and provide receipts
- Respond to inquiries submitted through our contact form or by email
- Process and coordinate volunteer and program applications
- Comply with legal and reporting obligations
We do not sell, rent, trade, or otherwise share your personal information with outside organizations for their marketing purposes.
How to Review, Correct, or Remove Your Information
You may contact us at any time to:
- Review the personal information we have on file
- Request corrections or updates
- Ask that your information no longer be stored or used
- Unsubscribe from our newsletter (you can also use the “unsubscribe” link at the bottom of any email we send)
To make a request, contact us at:
Mom’s House of Toledo
722 N. Westwood Ave. | Suite A
Toledo, Ohio 43607
momshouse@momshousetoledo.org
How to Opt Out of Information Sharing
Mom’s House does not share donor, volunteer, or supporter information with third parties outside of the service providers described in this policy (PayPal, Constant Contact, and Google Analytics), each of which processes information only on our behalf and under their own privacy practices. If you would like to confirm or change how your information is handled, contact us at momshouse@momshousetoledo.org.
How We Protect Your Information
Mom’s House takes reasonable measures to protect personal information collected through our website:
- Encryption in transit: momhousetoledo.org is secured with SSL/TLS encryption (HTTPS), which protects information as it travels between your browser and our website or third-party service providers.
- Trusted service providers: Donations and newsletter sign-ups are handled by established platforms (PayPal and Constant Contact) that use industry-standard encryption and security practices to protect data in transit and at rest.
- Secure internal handling: Contact form and volunteer application submissions are routed to internal Mom’s House email accounts protected by the organization’s firewall and standard network security measures.
- Limited access: Personal information we receive is accessible only to authorized Mom’s House staff and volunteers who need it to carry out their responsibilities.
- No on-site storage of sensitive financial data: Because all donation processing occurs on PayPal’s platform, no credit card or banking information is transmitted to or stored on momhousetoledo.org.
Children’s Privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this policy from time to time. Mom’s House reviews this policy annually, in alignment with our annual ADA compliance review, to ensure it remains accurate and current. The “Effective Date” at the top will reflect the most recent revision.
Contact Us
Questions about this policy or how Mom’s House handles your information can be directed to:
Mom’s House of Toledo
722 N. Westwood Ave. | Suite A
Toledo, Ohio 43607
momshouse@momshousetoledo.org
